Real Results for Real Businesses
See how Intelligent Group helped organizations across healthcare, finance, and real estate transform their IT operations, reduce risk, and accelerate growth.
500+
Devices Managed
99.9%
Uptime SLA
< 4h
Response Time
50+
Clients Served
Featured Case Studies
Behavioral Health
Clinical documentation time cut 60% with AI-assisted SOAP notes
Challenge
Coleman Health clinicians spent 35–45 minutes per session on SOAP note documentation — capping session capacity and driving burnout.
Solution
AiT Hosted Agents generated structured SOAP drafts from session transcripts in under 90 seconds, with HIPAA-compliant private AI gateway and EHR write-back via API.
Results
60% reduction in documentation time. Under 15 minutes per session. 3 additional billable sessions per clinician per day. Zero payer rejections for documentation format.
“I used to dread the hour after my last session. Now I’m out the door in 12 minutes.”
— Licensed Clinical Social Worker, Coleman Health
Cybersecurity / MSP
SOC Sentinel detected a credential breach 4 hours before the client’s SIEM
Challenge
A mid-market MSP client had a functioning SIEM and contracted MSSP. When a credential stuffing attack began, their SIEM's threshold-based rules stayed silent.
Solution
AiT SOC Sentinel ingested IdP audit logs independently and correlated three simultaneous sign-ins from new geolocations against the user’s 90-day baseline — detecting the breach in 8 minutes.
Results
Critical alert at 02:22 AM. SIEM fired at 06:34 AM. Lateral movement blocked. Zero data exfiltration. Zero ransomware recovery costs. Detection advantage: 4 hours 12 minutes.
“That 4-hour gap is the difference between a contained incident and a ransomware conversation with the board.”
— VP of IT, mid-market professional services
Commercial Real Estate
AiTBMS reduced HVAC energy spend 18% in 90 days
Challenge
An 8-building commercial portfolio was overpaying on HVAC due to scheduling drift and undetected faults. Full BMS replacement was quoted at $1.8M and not approved.
Solution
AiTBMS layered fault detection and optimization analytics on the existing BAS — no rip-and-replace, no field hardware. Deployed across all 8 buildings in 18 days.
Results
18% HVAC energy reduction. 14 active faults surfaced in week 1. $148K annualized savings. LL97 compliance dashboard live at day 1. $0 hardware spend.
“AiTBMS showed us 14 faults in the first week that our BAS vendor never flagged.”
— Director of Facilities, commercial portfolio owner
AiT Product Case Studies
Manufacturing / Chemical
How an enterprise chemical company gained real-time SOC oversight without replacing their MSSP
Client
Sumitomo Chemical Americas
Key Outcome
MTTR reduced, SOC analyst coverage verified across 3 security tools. No MSSP replacement required — AiT Sentinel layered on top of existing toolchain for AI-driven oversight and correlated alerting.
Telecommunications
How a telecom agency ops team eliminated manual ticket triage with AI-powered CRM
Client
MSP Client — Telecom Agency
Key Outcome
COO and Head of Operations reduced manual triage workload by automating ticket routing and client health scoring. Response times improved and ops team capacity was redirected to strategic initiatives.
Commercial Real Estate
How a 12-building commercial portfolio achieved LL97 compliance with AI-assisted BMS analytics
Client
Building Portfolio Owner — 12-building commercial portfolio
Key Outcome
Sustainability Lead and CFO achieved LL97 compliance and real-time energy benchmarking across all 12 buildings. AiTBMS layered over existing BAS with no rip-and-replace — compliance dashboard deployed in under 30 days.
Managed IT Case Studies
Retail
99.9% Uptime Across All Locations
Challenge
A 25-location retail chain experienced frequent POS system outages with IT support scattered across 15 different contractors. Each location operated independently with no centralized monitoring.
Solution
Unified IT management under a single MSP, deployed NinjaOne RMM and SentinelOne EDR across all locations for centralized monitoring, and implemented standardized network architecture.
Result
99.9% uptime achieved. 73% downtime reduction. $180K annual IT cost savings. Zero security incidents in 18 months.
Legal
Zero Security Incidents in 18 Months
Challenge
A 120-employee law firm handling sensitive client data faced regulatory pressure for SOC 2 compliance, had legacy security tools, and lacked incident response capability.
Solution
Deployed SentinelOne EDR, Trustify advanced email security, and Adlumin 24/7 managed SOC. Built automated compliance evidence collection and incident response playbook.
Result
Passed SOC 2 audit with zero findings. Zero security incidents. 40% cyber insurance premium reduction. Competitive advantage in client acquisition.
Healthcare
HIPAA Compliance in 90 Days
Challenge
A 3-site healthcare practice had 11 unresolved audit findings, manual compliance processes across sites, and no centralized PHI governance or breach response capability.
Solution
Deployed AiT Trust Portal for automated evidence collection, unified access controls across all three sites, and implemented automated audit trail management and breach response procedures.
Result
Full compliance in 90 days. All prior findings resolved. 60% faster audit prep. Continuous compliance monitoring now in place.
What Our Clients Say
Intelligent Group transformed our IT from a liability into a competitive advantage. Their AI-powered monitoring catches issues we never would have seen in time.
Chief Technology Officer
Healthcare Organization
They're not just a vendor—they're a strategic partner who understands our business. The transition to their platform cut our response times in half.
Vice President of Operations
Financial Services Firm
The AiT platform gave us visibility across 8 buildings we never had before. We finally know what's happening with our infrastructure in real time.
Director of Facilities
Commercial Real Estate
SOC Sentinel woke up my on-call engineer before our SIEM even knew there was a problem. That 4-hour detection gap is the difference between a contained incident and a ransomware conversation with the board.
VP of IT
Mid-market Professional Services Firm
I used to dread the hour after my last session. Now I'm reviewing a draft that's already 90% right and I'm out the door in 12 minutes. The difference in how I feel at the end of the week is real.
Licensed Clinical Social Worker
Coleman Health Services
AiTBMS showed us 14 HVAC faults in the first week that our BAS vendor never flagged. The ROI was visible before we even finished the deployment across all eight buildings.
Director of Facilities
8-Building Commercial Portfolio
Industries We Serve
🏥
Healthcare
💰
Financial Services
🏢
Real Estate
🏭
Manufacturing
🎓
Education
👔
Professional Services
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