Managed IT Services Built for Modern Business

Comprehensive solutions to protect, optimize, and scale your IT infrastructure. Backed by AI-powered automation and expert support available 24/7.

Our Core Services

🛡️

Managed Endpoint Security

Enterprise-grade endpoint detection and response (EDR) combined with managed security operations.

SentinelOne EDR + XDR
BlackPoint Managed Detection
Real-time threat response
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🔐

Identity & Access Management

Secure authentication, directory management, and single sign-on across your entire organization.

Azure AD & Google Workspace
SSO & MFA deployment
Compliance & audit trails
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☁️

Cloud Infrastructure

Managed cloud services including migrations, architecture design, and ongoing optimization.

GCP, Azure, AWS management
Cloud migrations & lift-and-shift
Cost optimization & governance
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📞

IT Help Desk & Support

24/7 ticket management and end-user support with guaranteed response times based on tier.

Round-the-clock support
SLA-backed response times
Multi-channel ticketing
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Compliance & Risk Management

Achieve and maintain industry compliance certifications including SOC 2, HIPAA, and more.

SOC 2 Type II compliance
Continuous compliance monitoring
Vendor risk assessments
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🤖

AI-Powered Operations

Reduce manual work with AI agents, automation workflows, and intelligent ticketing systems.

AiT Hosted Agents
Workflow automation
Intelligent ticketing & routing
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Why Choose Intelligent Group

Proactive, not Reactive

AI-powered monitoring catches issues before they impact your business. We prevent problems, not just fix them.

Expert Support at Scale

Experienced engineers available 24/7 with guaranteed SLAs. From startups to enterprises, we scale with you.

Transparency & Accountability

Regular business reviews, detailed reporting, and strategic planning. You always know what we're doing and why.

Innovation as Standard

Access to our full AiT product suite including AI agents, SOC Sentinel, and advanced automation platforms.

Choose Your Service Tier

Essentials

Starting at $X/mo
per endpoint

Perfect for small teams needing foundational IT support and protection.

Endpoint monitoring & management
24/7 helpdesk & end-user support
Patch management & updates
SentinelOne antivirus & EDR
Backup & disaster recovery
Microsoft 365 admin support

Enterprise

Contact for Pricing

Complete security & strategy for enterprise organizations.

Everything in Professional, plus:
24/7 dedicated SOC team
Advanced phishing simulation & training
Custom compliance reporting (SOC 2, HIPAA, etc.)
Dedicated vCISO & IT strategy
Incident response & forensics retainer
Custom SLA & service level agreements

All Plans Include

99.9% uptime SLA with guaranteed support
Dedicated account manager
Monthly health reports & insights
Mobile app for ticket management
AI-powered automation & ticketing
Quarterly business reviews

Frequently Asked Questions

What's included in 24/7 helpdesk support?

Our helpdesk covers user account management, password resets, software issues, hardware troubleshooting, network connectivity, and escalation to senior engineers. Response times vary by tier, with Enterprise receiving 15-minute critical response SLA.

Do you manage Macs and Linux systems?

Yes. We support macOS (via Mosyle MDM), Linux servers, and Windows environments across all tiers. Pricing adjusts based on OS diversity and complexity of your environment.

What's the contract length and minimum commitment?

Our default is month-to-month service with 30-day termination notice. Most enterprise clients opt for 12–24 month agreements with volume discounts. Longer commitments include quarterly business reviews and strategic planning sessions.

Can we mix tiers across our organization?

Absolutely. Many organizations run Essentials for remote workers and Professional for core staff. We can customize per department or location. Let your account manager know your requirements.

Ready to Modernize Your IT?

Get a free consultation with our team to discuss which service tier best fits your organization's needs.

Book a Consultation