These case studies represent composite engagements drawn from real client work. Company names have been withheld by request to protect client confidentiality.
Methodology: Each case study is constructed from anonymized data collected across active managed service engagements during 2024–2026. Metrics such as uptime, ticket volume, resolution time, and cost savings are measured using our RMM and PSA platforms (ConnectWise, Datto) and verified through monthly client reporting. Aggregate statistics represent weighted averages across our managed client base. Industry benchmarks are sourced from Gartner, IBM Cost of a Data Breach Report 2024, and Verizon 2024 DBIR where cited.
8 case studies available
Finance
120 employees
Wealth Management Firm Passes NYDFS Audit with Zero Deficiencies
A 120-person wealth management firm needed to meet strict NYDFS cybersecurity regulations. Intelligent iT implemented a compliance-first IT framework that automated evidence collection and continuous monitoring, resulting in a flawless audit.
Healthcare
85 employees
Healthcare Practice Achieves HIPAA Compliance in 90 Days
An 85-employee healthcare practice faced mounting HIPAA compliance gaps and recurring downtime. Intelligent iT deployed a secure, HIPAA-aligned infrastructure with 24/7 SOC monitoring that achieved near-perfect uptime from day one.
Legal
85 employees
Law Firm Migrates to Cloud with Zero Business Disruption
An 85-person law firm needed to move off aging on-premise servers without interrupting billable work. Intelligent iT executed a phased cloud migration over a single weekend, cutting infrastructure costs while improving performance and reliability.
Marketing
50 → 200 employees
Marketing Agency Scales 50 to 200 Employees Without Adding IT Staff
A fast-growing marketing agency quadrupled headcount in under two years. Intelligent iT provided fully managed IT with automated onboarding and AI-driven helpdesk support, eliminating the need to hire a single internal IT employee.
Construction
180 employees
Construction Firm Connects 15 Job Sites Securely
A 180-employee construction company struggled with unreliable connectivity across dispersed job sites. Intelligent iT deployed secure SD-WAN and centralized device management to unify all 15 locations under a single, monitored network.
Accounting
95 employees
AI SOC Stops Ransomware Attack Before a Single File Is Encrypted
A 95-person accounting firm was targeted by a sophisticated ransomware attack during tax season. Intelligent iT's AI-powered SOC detected the anomalous behavior and automatically isolated the threat before any files were compromised.
Professional Services
150 employees
Consulting Firm Reduces IT Tickets by 70% with AI Helpdesk
A 150-employee consulting firm was overwhelmed by repetitive IT support requests. Intelligent iT deployed an AI-powered helpdesk that autonomously resolves common issues, freeing staff to focus on client work instead of waiting on IT.
Transportation
220 employees
Transportation Company Modernizes IT Across 8 Locations
A 220-employee transportation company with aging infrastructure across eight locations needed a complete modernization. Intelligent iT standardized the environment with cloud-first architecture, delivering dramatic uptime and cost improvements.
Proven Results Across Every Engagement
Aggregate statistics based on weighted averages across active managed service engagements (2024–2026), measured via ConnectWise and Datto RMM/PSA platforms. Individual client results may vary based on environment complexity and engagement scope.
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