Multi-Tenant CRM for MSPs
AiTCRM — the CRM and ops platform built for how MSPs actually sell and deliver.
Multi-tenant pipeline, an AI copilot, billing, and a partner portal in one system. Stop stitching together a generic CRM, a PSA, and five spreadsheets — AiTCRM is purpose-built for managed service providers and channel partners.
What it does
What AiTCRM does.
- Multi-tenant by designEvery client lives in its own isolated workspace with scoped data, users, and reporting. Manage your whole book of business without ever leaking one client's data into another's.
- AI copilotDraft follow-ups, summarize account history, surface at-risk renewals, and prep for QBRs — the copilot works from your real pipeline data, inside the CRM.
- Billing & partner portalQuote-to-cash and a branded partner portal are part of the platform, not a separate integration you have to maintain.
- Channel-ops modulePurpose-built workflows for telecom agencies and channel partners — commissions, carrier orders, and downstream client management in one place.
- system instead of five tools
- 1
- client isolation by default
- Multi-tenant
- built in, not bolted on
- AI copilot
Inside AiTCRM
A CRM that understands the MSP business model
Generic CRMs assume you sell one product to one customer. MSPs don’t work that way. You manage many tenants, each with their own users, contracts, tickets, and renewals — and you often sell through partners, not just to end clients. Bending a generic CRM into that shape means bolt-on integrations, brittle automations, and spreadsheets filling every gap.
AiTCRM starts from the MSP model instead of fighting it.
One platform, end to end
- Pipeline — multi-tenant opportunity tracking with the stages MSPs actually use, from assessment to onboarding to renewal.
- AI copilot — follow-up drafts, account summaries, and renewal-risk signals generated from your live data.
- Billing — quote-to-cash built in, so closing a deal and invoicing it aren’t two disconnected systems.
- Partner portal — a branded space for channel partners to manage their downstream clients.
Built for channel partners, too
The channel-ops module extends AiTCRM for telecom agencies and partners: commission tracking, carrier order management, and downstream client visibility — the workflows a generic CRM never had.
Already live
AiTCRM is in production today, multi-tenant and ready. Sign in to your workspace, or book a walkthrough and we’ll map it to your book of business.
Who it's for
Who AiTCRM is for.
Managed service providers
Many tenants, each with their own users, contracts, tickets, and renewals, in one system instead of a generic CRM, a PSA, and five spreadsheets.
Channel partners and telecom agencies
Commission tracking, carrier order management, and downstream client visibility in the channel-ops module.
Account teams
Follow-up drafts, account summaries, renewal-risk signals, and QBR prep, generated from your live pipeline data.
FAQ
Questions about AiTCRM.
What is AiTCRM?
AiTCRM is a multi-tenant CRM and operations platform for MSPs and channel partners. It brings pipeline, an AI copilot, billing, and a partner portal into one system.
How does multi-tenancy work in AiTCRM?
Every client lives in its own isolated workspace with scoped data, users, and reporting. You manage your whole book of business without leaking one client's data into another's.
What does the AI copilot do?
It drafts follow-ups, summarizes account history, surfaces at-risk renewals, and preps you for QBRs. It works from your real pipeline data, inside the CRM.
Is AiTCRM available today?
Yes. AiTCRM is in production today, multi-tenant and ready. Sign in to your workspace, or book a walkthrough.
See AiTCRM in action
Sign in to your workspace, or book a walkthrough and we'll map it to your book of business.