The AiT platform

The engine behindevery guarantee we make.

Sixteen products, one engineering bench. Every AiT product is multi-tenant, vendor-agnostic, and built to be operated by an MSP — because we run our own helpdesk and SOC on it first.

Engineer with a laptop talking with a colleague in an office
Person working on a laptop at a long table in a loft office
AiT products
16
routine alerts auto-resolved
78%
signals analyzed in real time
500+
known fixes cross-referenced
10k+
Architecture

Signal in. Judgment only where it's needed.

Every source you already run feeds AiT Ops; Ops resolves the routine 78% and hands the rest to a senior engineer with the investigation already done.

  1. 1

    Signal

    Alert, ticket, or anomaly lands from EDR, RMM, cloud, network, or a call Sam handled.

  2. 2

    AI triage

    Correlated, deduped, and mapped to MITRE ATT&CK or a known fix by AiT Ops.

  3. 3

    Auto-remediate

    Sandboxed, validated, and evidence-packed. Most routine issues stop here.

  4. 4

    Senior engineer

    Only when judgment is needed — full context already attached.

Engineer working at a desktop computer in a bright office

Product family

Built for MSP operations. Sold to anyone who runs one.

Deploy standalone or bundled into a managed tier. Each product is multi-tenant, vendor-agnostic, and operated by us in production before it ships.

OpsControl plane

AiT Ops

The AI operations layer that runs IT while your team sleeps. Correlates thousands of signals from EDR, RMM, cloud, and network into a handful of real incidents, enriches each with affected assets and a recommended action, and executes routine remediations with a full audit trail.

78%routine alerts auto-resolved
2 minmedian time-to-triage
24/7autonomous coverage
HxAI security triage

Helix

A governed AI workforce that heals your security posture — first-response analyst that triages Microsoft Defender alerts, maps to MITRE ATT&CK, and self-heals confirmed drift with a full evidence pack.

MITREmapped
Self-healon drift
SSAI-native SOC

SOC Sentinel

Shadows your MSSP or in-house SOC. Ingests IdP, cloud, and endpoint logs independently, surfaces blind spots, and auto-correlates tickets with SIEM alerts. Detected a credential breach 4h 12m before a client's SIEM.

4h 12mdetection advantage
70%less alert fatigue
HACompliance-first AI agents

Hosted Agents

Role-specific AI agents for healthcare, legal, finance, and education, deployed into Slack or Teams in days. Claude, GPT, Llama, or custom models behind a HIPAA-ready gateway with audit logging.

30+healthcare practices
60%less documentation time
GWInfrastructure

AI Gateway

Unified API layer for multiple LLMs. Route to Claude, GPT, Llama, or custom models with audit logging, cost tracking, and usage governance built in.

Multimodel
Fullaudit log
VCVoice AI

Voice Concierge

Conversational voice AI for after-hours support, appointment reminders, and patient outreach. HIPAA-compliant, multilingual, integrated with practice management systems. Sam runs on it.

24/7answering
0humans paged for routine
ASCustomer engagement

Avatar Studio

Branded AI avatars for customer-facing workflows — voice, chat, or video — on a governed runtime with no infrastructure to manage.

Voice · chat · video
Governedruntime
DWThreat intel

Dark Web Monitor

Daily scans of client domains against breach dumps and underground forums. Leaked credential found → forced reset, MFA enforced, Conditional Access tightened, ticket opened — nine seconds end to end.

Dailyscans
9sto remediation
TPThird-party risk

Trust Portal

Live compliance posture, SLA adherence, and audit history in one place for your auditors, insurers, and enterprise customers. Evidence packs ship daily — no ZIP files, no stale PDFs.

Dailyevidence packs
Liveposture
CRMCRM for MSPs

AiTCRM

From lead to renewal, with built-in security assessments, client health scoring, and multi-tenant client management.

Lead→renewal
Healthscoring
BMSBuilding intelligence

AiTBMS

Vendor-agnostic fault detection and optimization analytics layered on your existing BAS — no rip-and-replace, no field hardware. 18% HVAC energy reduction in 90 days across an 8-building portfolio.

18%HVAC savings
18 daysto deploy
ATAttendance & access

AiTAttend

Automated attendance and access tracking for multi-building facilities. Integrates with Mosyle, Aruba, and building management systems.

Multi-site
Mosyle · Aruba
AI services SKUs

Three ways to buy the AI layer alone.

Infrastructure

AI Gateway

Unified LLM APIgoverned · audited · cost-tracked

Route to Claude, GPT, Llama, or custom models with audit logging, cost tracking, and usage controls.

  • Multi-model orchestration
  • Usage governance and audit logs
  • Cost optimization
Schedule a demo
Customer engagement

Avatar Studio

Branded avatarsvoice · chat · video

Customer-facing agents for support, intake automation, scheduling, and onboarding on a governed runtime.

  • No infrastructure to manage
  • Brand voice and guardrails
  • Analytics on every conversation
Schedule a demo

Next step

See the platform on your own environment.

A 3-minute walkthrough on a call, or a 30-day SOC Sentinel trial alongside your existing stack. No MSSP renegotiation.